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PR Resource Links - Crisis Communication & Issue Management
The symbols next to some links [A, Q, I, or C] designate whether the item is primarily an academic, quasi-academic, industry-based, or commercial resource.
Issue Action Publications
Publisher of the subscription newsletters Corporate Public Issues and their Management, and The Issue Barometer, plus a range of other reports and issues management resources. One free sample copy of each newsletter available from site.
Issue Management Council
(IMC) is the professional membership organization for people whose work is managing issues and those who wish to advance the discipline. Site includes useful list of best practice indicators.
Bernstein Crisis Management
Bernstein Crisis Management is a firm specialising in crisis response, issues management, & litigation consulting. Various resources on site plus free, twice-monthly email newsletter, Crisis Manager.
Crisis Management Group
Crisis Management Group, Inc. Articles on Coping with the Anxiety of War and the Threat of Terrorism
Crisis Management International
Brief articles from commercial crisis management provider Crisis Management International, Inc.
Institute for Crisis Management
Institute for crisis management. Detailed crisis resources including definitions, graphs, analysis, articles, common crisis myths, and searchable bibliography
(I, Q, C)
The International Crisis Group
The International Crisis Group (ICG) is an independent, non-profit, multinational organisation, with 90 staff members on five continents, working through field-based analysis and high-level advocacy to prevent and resolve deadly conflict.
Disaster News Network
Disaster News Network. In particular see preparedness tips at: http://www.disasternews.net/preparedness/
One of the most quoted crisis communication management consultants and prolific authors in the field, Mr. James Lukaszewski shares the best of his pragmatic approaches to today's most difficult and critical communication issues and problems. These articles, speeches, and white papers provide a wealth of immediately usable ideas, tactics, and strategies.
(I, Q, C)
The Foundation for American Communications
The Foundation for American Communications guidelines for journalists on responsible coverage of product tampering. Site also has corporate guidelines on responding to extortion, useful bibliography, and for general research and media relations a comprehensive glossary of economic terms, advice on computer assisted reporting, and other useful media tools.
Crisis Communication Plan
Crisis Communication Plan: A Blue Print, by Sandra Clawson Freeo, Northern Illinois University.
Preston Global Crisis Response
Preston Global Crisis Response. Consultants specializing in violent situations, e.g. sniper attacks, death or bomb threats.
PR Headquarters is a discussion forum for senior practitioners in issues management and crisis management, and for students of public relations as a discipline. Includes articles and some free resources. Hosted by Canadian company Cascadia Business Strategies Corporation.
Article About Litigation PR
Article (on Fleishman-Hillard Stratcom website) about litigation PR.
Disaster Research Center
Disaster Research Center, University of Delaware. The Disaster Research Center's Resource Collection contains the world's most complete collection of materials on the social and behavioral aspects of disasters--now numbering about 40,000 items--and is open to both interested scholars and agencies involved in emergency management.
(Q, A, I)
Articles by Wilson Group crisis planning consultants on topics including spokesperson selection, media interview tips, crisis training, and community relations
Ragan Communications says its newsletter PR Intelligence Report gives you reliable, useful news about the public relations industry. Each issue is full of practical, how-to stories and best practices in crisis communication, measurement, media relations and much more.
Ross Campbell Crisis Management Plans
Ross Campbell & Associates is a crisis management consultancy providing planning, training, resources, risk and threat analysis to control and manage the worst case scenario. No free resources on the site but still an interesting example of how specialised crisis communication has become.