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 Contributor Biographies

Donald Alexander is senior lecturer, Public Relations and Organisational Communication, in the School of Communication at Charles Sturt University, Bathurst, Australia, and is course coordinator for the undergraduate degree in communication. Donald is also commencing a Ph. D. in the field of leadership communication. Prior to CSU he was a senior lecturer in the same subjects at Central Queensland University, Mackay campus, for just over three years and was also course coordinator and faculty sub-dean.

His experience before academic life was Principal, Pacific Strategies, Sydney office, where he was responsible for clients as such the Australian Industry Group, PA Management Consulting and Ericsson. He has held senior management positions in corporate communication and public affairs at AMP (where he obtained a Masters degree in organisational communication) and American Express and also managed a consultancy office in Melbourne for Network Communication. He has also worked in public relations roles in Australia for Nissan Motor Co and in Australia and New Zealand for Comalco Limited. He obtained a law degree from the University of Otago (Dunedin, New Zealand) while a journalist with the New Zealand Broadcasting Corporation.

Jennifer Bartlett is a lecturer in the school of advertising, marketing, and PR at Queensland University of Technology, Australia. She holds degrees in B.Bus (Queensland University of Technology), M.Bus (Queensland University of Technology), and is currently completing a Ph. D. (Queensland University of Technology). She teaches public relations, media relations, and corporate communication, and her research interests include employee communication, public relations, and corporate identity management. 

Jennifer has more than 15 years' professional and academic experience in corporate public relations and public affairs, chiefly in the banking, energy, mining, and education sectors for domestic and international companies. Her current area of research is the relationship between media coverage of stakeholder opinions and legitimacy in the banking industry.

Joylene Chia is program director, public relations, in the University of South Australia's School of Communication, Information and New Media. She teaches in the areas of public relations, ethics and corporate social responsibility, communication management, and relationship management.

A member of the Public Relations Institute of Australia's National Education Committee, Joy is undertaking Ph. D. research at South Australia and Deakin universities.  She holds a Master of Arts (Communication), Graduate Diploma in Communication (PR), and a B. A. SocWK.

She has published refereed papers on trust in relationship management, managing clients online and through traditional media, the widening gap of consultant-client relationships, email use by educators and practitioners, online relationship management, challenges for public relations educators in a global communications environment, and gender issues for international students.

John Cokley lectures in journalism at James Cook University, Townsville, Australia, where he has established a distributed newsroom known as the curiOZity web site.  He is scheduled to submit his Ph. D., researching "The application of in situ digital networks to news content delivery", in 2004.

John worked as a reporter and feature writer, subeditor, trainer and website developer at Queensland Newspapers Pty Ltd (a News Corporation subsidiary) in Brisbane, Australia, between 1985 and 2002, after working for The Daily Sun newspaper and the Australian Associated Press wire service.  He has taught journalism at universities since graduating with a bachelor's degree in communication from the Queensland University of Technology (QUT) in 1990 as well as continuing to write for engineering, retail and indigenous magazines, books and newspapers.

During 2000-2001 he was involved in the design, establishment, operation and critical evaluation of an online newsroom and remotely-sourced website at Queensland University of Technology, known as the East Timor Press web site. He then became a senior lecturer and the 2002 Journalist-in-Residence at Griffith University, where he developed that university's first Distributed Newsroom. John is the inaugural convenor, Australian Convergent Journalism Special Interest Group (ACJ-SIG), which includes James Cook University and the University of Tasmania and is the first Australian organisation to be granted affiliation with the NewsPlex research institute at the University of South Carolina.

Kristin Demetrious is a lecturer in Public Relations in the School of Communication and Creative Arts at Deakin University in Geelong, Victoria, Australia. Currently undertaking a Ph. D., Kristin's research interests are in public communication, citizenship, community consultation, and the role of public art and placemaking in urban environments. Her research interests build on her professional experience as a communicator specialising in media production, and her long association with community activism in Geelong. Kristin has published reefereed articles in PRism 1,  the Asia Pacific Public Relations Journal, and the Journal of Communication Management, and has a chapter in Public Relations Theory and Practice (2nd Ed, 2004 Allen & Unwin).

Dr. Lisa T. Fall is an assistant professor in the School of Advertising & Public Relations at the University of Tennessee in the United States of America. She earned her Ph.D. from Michigan State University in mass media with a special concentration in hospitality marketing. Her research areas include public relations and marketing communication, relationship management, the universality of information source use across various industries, and hybrid class formats and pedagogical issues.

Dr. Fall is a former public relations manager and newspaper/magazine freelancer. She has presented research at the Association for Education in Journalism & Mass Communication, the National Communication Association, the International Academy of Business Disciplines, and the Travel & Tourism Research Association.  She has published articles in the Journal of Hospitality & Leisure Marketing, Journal of Vacation Marketing, Iowa Journal of Communication, Journal of Promotion Management, and Journalism & Mass Communication Educator.

Chris Galloway (APR) is a Lecturer in Public Relations at Monash University (Gippsland campus), Churchill, Victoria, Australia.  He has BA, M.Comms., and M.Mgt (Distinction) degrees.

His research interests include the use of public relations techniques to advance the causes of protagonists in conflicts such as the Israel-Palestine conflict; the role of communication in organisational change; public relations in (and on behalf of) government at all levels, and public relations issues and crisis management. He is the editor of Public Relations Issues and Crisis Management: A Case Study Approach (forthcoming, 2005).

Dr. John Harrison is a teacher and researcher in the field of communication. His principal interests are in ethics, and in the application of new technologies to the creation of social capital.  Currently a lecturer at the University of Queensland in Australia, he previously taught ethics and communication at Queensland University of Technology, and worked in the corporate, government and non-profit sectors, principally in communication roles. His doctoral dissertation, completed at the University of Queensland in 1991, examined the influence of pietism and populism on the political culture of Queensland.  Ethics for Australian Business (Prentice Hall, 2000) is his most recent book publication.

Tony Jaques graduated in political science and was employed in journalism in New Zealand and London before working as a political advisor in government and corporate roles.  He specialises in environmental and community issues, and is author of the book Don't Just Stand There; The Do-it Plan for Effective Issue Management and a member of the board of directors of the Issue Management Council, a professional organisation for issue managers.

Tony is employed as regional public affairs manager for Dow Chemical, based in Melbourne, Australia, with responsibility for issue management and environmental communication in Australia and New Zealand, and throughout the companys manufacturing operations in Asia. He also lectures on PR strategy at the Royal Melbourne Institute of Technology. Tony is a former winner of the Public Relations Institute of Australia State Award for Excellence in the area of Issue and Crisis Management, a member of the PRIA board of fellows, and has been recognised as one of the Institute's 'Eminent Practitioners'.

Jane Johnston convenes the public relations major and teaches print journalism at Griffith Universitys Gold Coast campus, Australia. She is co-editor of the text Public Relations: Theory and Practice (with Clara Zawawi), now in its second edition (2004, Allen & Unwin), and co-authored Breaking into Journalism with Mark Pearson in 1997. She is currently writing a media relations text, due for release (with Allen & Unwin) in late 2005.

Jane has just completed her PhD Communicating Courts: an analysis of the Changing Interface between the courts and the media which investigates the communications practices between the courts and the news media in Australia. She has previously published a range of articles on the relationship between the courts, the media, and public information and developed of a set of media protocols with the Chief Magistrate of Tasmania, currently being considered for national adoption. Before joining the academy Jane worked as a print journalist and in consultancy and in-house public relations roles. Her latest research interest (also collaboratively with Clara Zawawi) is in the democratisation of public relations.

Ann Peru Knabe (APR), is a full-time PR instructor at University of Wisconsin, Whitewater, in the United States of America.  She teaches public relations, communications, writing, and journalism. She also holds public relations workshops in crisis communication.  Ann serves on UWW's Government Relations Committee, the PR Curriculum Committee, and the Communication Department's Advising Improvement Committee.  Her previous public affairs positions include assistant chief of public affairs, editor, staff writer and photographer. Currently, she is a member of the national Air Force Reserve Public Affairs Rapid Response Team, a key group of individuals selected to respond to international contingencies on a moment's notice to support media relations. She also serves on the Reserve Officers Association National Public Affairs Committee and was named top ?Air Force Reserve Public Affairs Company Grade Officer in 1998.  Ann has a master's degree in Mass Communication with a public relations emphasis from UW, Milwaukee. Her undergraduate degree is in public relations from Marquette University. She is currently enrolled in Marquette Universitys Interdisciplinary Ph.D. program, specialising in public relations and distance learning.

Matene Love is the Director of the School of Maori Business and a Senior Lecturer in Maori Business at Victoria University, Wellington, New Zealand. He has a wide range of research interests including Maori history, indigenous peoples development, and small business and entrepreneurship.  Matene is also a member of the Senior Management team at the Bay of Plenty Polytechnic, in New Zealand's North Island, a lecturer at Massey University, New Zealand, in the business faculty, and a professional sportsman.

Dr. Steve Mackey is a senior lecturer in public relations at Deakin University, Warrnambool, Victoria, Australia. He has a Ph.D. from Swinburne, an M.A. from University of North London, and a B.A. (Hons) from Middlesex University. In addition to his key research interest in public relations theory, Dr. Mackey is investigating the use of various electronic technologies in public relations activity.  He has presented numerous conference papers on revising public relations theory, the crisis game by Video Link, education through practice, theoretical correctness in public relations, the theories of Jurgen Habermas and their relevance to contemporary public relations, and corporate citizenship, communication and rhetoric. He has published in the Asia Pacific Public Relations Journal and PRism, and has contributed book chapters on PR theory. Dr. Mackey is also the operator of the edu-pr-net list, which provides an invaluable networking and discussion service to Australian and overseas public relations educators.

Dale Pfeifer is a research assistant at the Department of Communication and Journalism, College of Business, Massey University, Wellington, New Zealand. Currently undertaking a Master of Arts, Dale's research interests are in cross-cultural leadership, indigenous leadership, and cross-cultural studies.  Dale has previously worked in the areas of human resource management, and leadership and organisation development.

Dr. Sean Phelan is a lecturer at the Department of Communication and Journalism, Massey University, Wellington, New Zealand. He received his PhD from Dublin City University in 2003 for his work on the influence of neo-liberal assumptions in Irish media discourse. His interdisciplinary research interests include critical discourse analysis, rhetoric, political economy discourse, and media treatment of politics and international relations.

John Thangaraj is currently completing a Master of Communication degree at Bond University, Queensland, Australia. He is on the Vice-Chancellors and Deans lists for academic achievement. Previously John completed a Post Graduate Programme in Management from the International Management Institute, New Delhi, India. He is highly interested in marketing, and in particular brands, and their influence on consumer and popular culture.  John has previously worked in the PR industry in India, but is now focused on a broader career in marketing communications. He enjoys fitness training, rock music and Batman comics.

Elspeth Tilley is a lecturer in communication at Massey University, Wellington, New Zealand.  Previously she coordinated the public relations courses at Bond University, Queensland, Australia.  She has a first class honours degree in Arts from the University of Queensland, Australia, and is currently completing her Ph.D. in cultural and literary studies in that university's Department of English, Media Studies, and Art History.  She has published refereed articles in the areas of cultural studies, online communication, internal communication, and political communication. Her editorial roles have included co-editor of the 2001 book Fresh Cuts; New Talents 2001 and associate editor of the Australian Journalism Review. She is the founding editor of PRism; Online journal of refereed public relations & communication research.

Ms Tilley's industry experience as a journalist, including as a sports columnist and trade reporter, and in public relations, including as a marketing manager and media liaison officer, spans ten years. 


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